Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bob Orsi

Bob Orsi

October 8, 2024

5  out of  5
rating by Bob Orsi
"Jeff and Mike always give me the best service and good rates for me and my family"
We responded:
"Bob, thank you so much for the awesome review-we really appreciate it and your business!"
Profile photo of Rick Jorgensen

Rick Jorgensen

January 15, 2024

5  out of  5
rating by Rick Jorgensen
"If you live in Omaha, you know how the weather has been the last few days, I sled off the road in my truck. I made a simple phone call to my agent Jeff Moore. In a short time he called me back, and I explained to him what happened, he said that he would call me back with a claim number and literally within minutes, he called me back. He gave me a claim number for my truck , my rental car and a place where I could take my truck. It was close to my house and when I called the Body shop they already had all my information. I really appreciate how fast everything went. Thank you Jeff."
We responded:
"Thank you Rick for the awesome review. Glad I could help! All the Best, Jeff"
Profile photo of Gio

Gio

November 20, 2023

5  out of  5
rating by Gio
"The way insurance agents should be....taking care of your needs while taking the worry away."
We responded:
"Gio, thank you for your awesome review of our office! We appreciate your business and look forward to working with you in the future. "
Profile photo of Charles Armstrong

Charles Armstrong

July 28, 2023

5  out of  5
rating by Charles Armstrong
"Mikes help was invaluable to me in finding the right insurance for my RV. Thank you Mike!"
We responded:
"Chuck, Thank you for the awesome review for Mike! He is a valuable member of our team and I'm glad he was able to get you taken care of. All the Best!"
Profile photo of Grace S

Grace S

May 5, 2023

5  out of  5
rating by Grace S
"From my local agent, Jeff Moore, to the person who walked me through the process after my car was totaled, State Farm's customer service was excellent. Everyone was considerate, competent and kind. Really appreciate it!"
We responded:
"Grace, we’re sorry about the accident but glad you had a great experience with State Farm. Thank you so much for your review!"
Profile photo of Jay Nelson

Jay Nelson

April 7, 2023

5  out of  5
rating by Jay Nelson
"Five star for sure! She was helpful and made everything easy to understand and made sure I have the best for me! And saved me money!"
We responded:
"Jay, thank you for your awesome review!"
Profile photo of Kevante Gray

Kevante Gray

March 20, 2023

5  out of  5
rating by Kevante Gray
"State Farm always make sure I’m taking care of"
We responded:
"Kevante, thank you for your kind review. You don’t know how much we appreciate it!"
Profile photo of LittleLady

LittleLady

March 2, 2023

5  out of  5
rating by LittleLady
"Great Agency, staff are always friendly and helpful."
We responded:
"Thank you for your great review! We hope you will visit our office again soon!"
Profile photo of Margaret Wolf

Margaret Wolf

December 14, 2022

5  out of  5
rating by Margaret Wolf
"Jeff has been with my extended family for years! He returns calls personally. He helped plan out coverage that is appropriate for my needs. I recommend him for home and auto insurance. Thanks, Jeff for always willing to chat."
We responded:
"Margaret, thank you so much for your kind words and review. You know I will always be there to help the “pack”. All the best to you and your family!"
Profile photo of Garry Schwalm

Garry Schwalm

July 20, 2022

5  out of  5
rating by Garry Schwalm
"Thank you to Christina Alba for emailing my new insurance cards, I realized I didn’t have current cards and she sent my updated cards to my email where I printed them, now I’m current very helpful thanks so much!"
We responded:
"Garry, thank you for giving Christina a 5 star review. She has been a great addition to our office. All the Best!"
Profile photo of Gail Granger

Gail Granger

July 6, 2022

5  out of  5
rating by Gail Granger
"As always, friendly people in that office, and always walk out with an answer or problem taken care of."
We responded:
"Gail, thank you for your review of our office. We appreciate your business very much and will always be here to help!"
Profile photo of Joe Vivencio

Joe Vivencio

April 29, 2022

5  out of  5
rating by Joe Vivencio
"Hit & run while vehicle was parked at a grocery store & unoccupied meant a need for body shop repairs. Thanks to Jeff Moore & State Farm the experience of dealing with the estimate, receiving authorization and expenses was smooth and minimal. Great Plains Auto Body did superb repairs. Rather have not had an vehicular incident especially a hit and run but the experience made me even more appreciative of having someone like Jeff Moore on my side to help. Definitely 5 stars to Jeff Moore, State Farm & Great Plains. Thank you."
We responded:
"Thank you for the very kind words Joe and please know that we really appreciate your business!"
Profile photo of Chelsea Goodman

Chelsea Goodman

February 22, 2022

5  out of  5
rating by Chelsea Goodman
"Wow! After getting into a car accident I was dreading the process of getting the details ironed out and the wait time that goes along with that. State Farm and Jeff Moore did such an amazing job of contacting me immediately, keeping me updated on the progress and then doing everything they could to expedite the process to get me back to my normal day to day. I cannot praise them or even thank them enough."
We responded:
"Chelsea, thank you so much for your wonderful review. We are so pleased to be able to work with you."
Profile photo of Mary Hall-Roy

Mary Hall-Roy

January 3, 2022

5  out of  5
rating by Mary Hall-Roy
"Every one in Jeff's office is always great. I don't hesitate to call if I have questions or need help."
We responded:
"Mary, thank you for your kind review. Please let us know if we can help you in the future. All the Best!"
Profile photo of Troy Nelson

Troy Nelson

September 17, 2021

5  out of  5
rating by Troy Nelson
"Good prices and customer service"
We responded:
"Troy, thank you so much for the great review. Please know that we are always willing to help you out!"
Profile photo of Fernando Martinez

Fernando Martinez

June 11, 2021

5  out of  5
rating by Fernando Martinez
"Very professional and educated."
We responded:
"Fernando, thank you so much for taking the time to give us a review. We do our best to make sure that are clients are well taken care of. Your review really means a lot to our team!"
Profile photo of Jay Hilgert

Jay Hilgert

May 1, 2021

5  out of  5
rating by Jay Hilgert
"I have been a customer of Jeff Moore for a handful of years, and I’ve been more than happy with the service, knowledge, and hands on approach that Jeff and his entire office has provided me. The level of customer service that Jeff and the team he has surrounded himself with has been not only helpful, but they make you feel like a friend, as opposed to a client. They’ve gone out of their way to solve my problems/questions in a timely manner and managed to willingly make suggestions to alter my policies in order to, not only save me money, but to better suit my needs. I highly recommend this office to anyone looking for personal, friendly service."
We responded:
"Jay, we can't thank you enough for your wonderful review. Thank you for taking the time to let others know how we operate. We truly appreciate your business!"
Profile photo of Ruth Melichar

Ruth Melichar

April 28, 2021

5  out of  5
rating by Ruth Melichar
"Jeff and Mike are great guys to work with! Have been doing business with this office for over 20 years. These guys care about their customers and have always taken care of business at a reasonable price."
We responded:
"Ruth, thank you for your kind review. We appreciate your business and look forward to the next 20 years!"
Profile photo of Joey A

Joey A

September 11, 2020

5  out of  5
rating by Joey A
"My Wife and I have had our insurance with Jeff Moore for over 30 years. Simply put, He and his company have been 5 stars for us. Jeff has been friendly, honest, and an advocate for our family’s well-being."
We responded:
"Joey, thank you so much for your kind review. It has been a pleasure working with for all these years. Stay safe!"
Profile photo of Trey Martinez

Trey Martinez

July 6, 2020

5  out of  5
rating by Trey Martinez
"I HIGHLY recommend Jeff Moore's office!! My family has been working with Jeff and Mike for as long as I can remember. It wasn't until I graduated from college that a few situations/fender benders required insurance intervention. Taking on more responsibility as an adult, I began communicating with Mike myself as opposed to having my parents do the talking for me. Mike was so easy to work with and kept me well informed throughout all of it. When I decided it was time to lease a new car, I began working with Jeff, on a policy that was solely mine (not mom and dad's). Being a kid and starting to learn all about "adulting" and becoming more independent from my parents, I honestly had no clue how any of this insurance business worked. Jeff answered all of my questions with ease, and made these first big "adult" moves much less intimidating. He also introduced me to renters insurance, and made sure I had the best deal possible by bundling my auto/renters policies together. I'll be moving out of state next month, and Jeff was so quick to respond to my long list of insurance questions regarding the move. He even went as far as to suggest a few agents whose offices were near my new address, and put me directly into contact with them, as well as sending them all my current policy info to ensure that I was getting the best deal, etc. I was so worried about the arduous task of setting up my auto/renters insurance out of state, but Jeff made it easy as pie!! These are really great people--the real deal!!! They are dependable, knowledgeable, comforting, patient and I am certain that they will always actively look out for your best interest."
We responded:
"Trey, I really appreciate your kind words. I wish you all the best on the move, and if you get back to Omaha or Lincoln, I would love to work with you again. All the Best!"
Profile photo of Bob Dixon

Bob Dixon

April 6, 2017

5  out of  5
rating by Bob Dixon
"The Moore Family has been the best insurance "FAMILY" I have ever worked with. State Farm is a good company but the Moore's make it a GREAT company. Thank you from our family!"
Profile photo of Ravens Den

Ravens Den

May 19, 2016

5  out of  5
rating by Ravens Den
"I have been with them for about 7 years and have never been happier when it comes to insurance. The Moore family are the best!"
Profile photo of JD Wessel

JD Wessel

April 23, 2015

5  out of  5
rating by JD Wessel
"Friendly staff, clean office and great service. Because of Jeff Moore and his staff - several of my family members are clients as well. Jeff appreciates my business!"
Profile photo of Sarah Vicich

Sarah Vicich

April 18, 2015

5  out of  5
rating by Sarah Vicich
"Great staff and agents. Couldn't ask for better service and quick responses to questions or concerns. Jeff is available to his customers and does a great job. I would never go to another agent ..he has earned our respect and loyalty!"
Profile photo of Shelly To

Shelly To

December 16, 2014

5  out of  5
rating by Shelly To
"Amazing people! I have had Don and Jeff for all of my Insurance needs for over 10 years. Service is always great and they really care about their clients. I cannot say enough good things about them- no this review is not paid for :)"